Service
Help us to help you!
We believe that working together as partners is the best way to achieve this objective. That is why we have included the following guidelines on how you can help us to help you.
Orders
Please provide clear and complete specifications of all order details, so we can immediate order processing. Use of specified order codes, clear specification of all requirements such as link colour, will help to prevent delay in processing orders.
Artwork
Artwork should have clear and specific colour indications in Pantone/PMS references. Please note: numbers preceded by 'C' indicate printing on product surface; numbers preceded by 'U' are used for printing on paper. Please let us know the fonts used and include them when forwarding digital artwork. The best results always come from the best artwork. Nowadays, artwork is ideally transmitted by e-mail. Below we have specified the requirements of all types of artwork.
Offset films colour separated unreadable positive
Digital artwork
By e-mail or CD ROM
colour separated files in vectorised EPS format are preferred
Adobe Illustrator for logo's
Quark X-press/Adobe Photoshop for lay-out of customised packaging
Fonts used (also include them in your artwork)
Artwork is required as colour separated EPS files. Please send all the fonts that you used in your artwork to us, or change the fonts into vectors or contours.
General information
Reduce the file size of the artwork if possible, particularly if you plan to send it by e-mail. Use one of the following programmes to compress your file
(please remember to name your file):
Macintosh: Stuffit, DropStuff
PC: Zip, WinZip
Naturally the list of specifications in this catalogue is not comprehensive. It may well be that you still have unanswered questions. And naturally we will be glad to answer them, or to provide you with further information.
Terms
Payment within 14 days after invoice date if you're approved for the credit insurance, otherwise payment prior to shipment.
Delivery time
The following products are part of the '5-7 days service':
- USB FlashDrive KeyRing 0530
- USB FlashDrive TwoTone 0850
- USB FlashDrive Twist 0640
- USB FlashDrive Steel 0760
- USB FlashDrive Massive 0820
- USB FlashDrive Matt 0610
- USB FlashDrive M-Band 5060
- USB FlashDrive Oval 5100
- USB FlashDrive Shine 5110
- USB FlashDrive Silver 0520
- USB FlashDrive CardReader 3340
The products above will be shipped from Far East within 5-7 working days. You can also check the status of your order and its transport by our special online track and trace service!|
5-7 days leadtime
- order without logo
order with logo of 1 color & 2 color imprint (lead time / ship date is 5-7 days after approval digitial proof)
- order quantity: < 3000 pcs.
10-21 days leadtime
- order with logo of 3 or more colours (after approval logo)
- engravement
- complicated logo
- doming
- customized shell
- customized packaging
- order quantity: < 8000 pcs.
Leadtime on request
- order quantity: > 8000 pcs.
Please note that in some cases prototypes have been used for photography purposes. Production models might differ slightly.
Without statement of reason we reserve the right to withdraw and/or replace any item with a similar styled and/or priced one.
Changes to product specifications may be made at any time without prior notice.
We hope you will enjoy your visits at www.usb-premiums.com! |